Terms & Conditions and Policies Last Updated: 22/07/2025 Welcome to Buttons Joinery Services. By using our website and engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

Introduction

Buttons Joinery Services (“we”, “us”, or “our”) provides bespoke joinery, carpentry, and woodworking services. These Terms and Conditions govern your access to and use of our website and any services provided.

Services

We provide professional joinery and carpentry services, including but not limited to:

• General joinery works
• Kitchen fitting and complete renovation
• Built-in wardrobes
• Doors, windows, and staircases
• Repair and restoration work
• Completed house renovations

All services are subject to availability and a written quotation.

Quotes & Pricing

• All quotations are valid for 30 days from the date of issue unless otherwise stated.
• A deposit may be required to secure booking and materials.
• Final pricing may vary if there are changes to the project scope or unforeseen complications

Payments

• We accept payment by bank transfer or cash.
• Invoices are due within 7 days of the date of issue unless agreed otherwise.
• Late payments may incur interest at a rate of 2% per month.

Cancellation & Refunds

• Cancellations must be made in writing at least 7 days prior to the scheduled start date.
• Deposits may be non-refundable if materials have already been ordered or work has begun.
• Refunds will be issued only where legally required or where we fail to meet contractual obligations.

Project Timeframes

We strive to complete all work within agreed timeframes. However, delays due to weather, material availability, or other factors beyond our control may occur. We will communicate any changes promptly.

Materials & Warranty

• We use quality materials suitable for each project. Specific brands or materials can be requested and agreed upon during quotation.
• Workmanship is guaranteed for 12 months from the completion date, covering defects arising from our workmanship only.
• This guarantee does not cover normal wear and tear, misuse, or water damage unless specified.

Access & Site Requirements

Clients must ensure safe and reasonable access to the site during work hours. Any delays caused by restricted access or unsafe conditions may affect project timelines and costs.

Limitation of Liability

We are not liable for:

• Damage caused by third-party contractors
• Consequential losses
• Delays beyond our control

Our liability is limited to the value of the services provided.

Privacy Policy

We respect your privacy. Any personal information collected is used only to communicate with you and provide our services. We do not share or sell your data. For more details, see our full {Link to privacy policy and customer care page}

Complaints & Disputes

We aim for complete customer satisfaction. If you have a complaint, please contact us in writing. We will aim to resolve the matter quickly and fairly.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes shall be resolved in the appropriate courts of jurisdiction. Contact Us If you have any questions about our Terms and Conditions or require a detailed quote, please contact: Buttons Joinery Services
07506542686
Buttonsjoinery@gmail.com